JM

Jacob Morgan

Business phone & VoIP analyst at VoIPCostSavings

30+ providers tested Pricing & contracts UCaaS & contact center SMB to mid-market

About Jacob

I have spent years in the business phone trenches, comparing providers, reading the fine print on contracts, and helping companies figure out what they actually need versus what a sales rep wants to sell them. Along the way I have signed up for, priced out, and stress-tested every major VoIP and UCaaS platform on the market.

I started VoIPCostSavings for one reason: almost every business I talked to was overpaying, often by 40% or more, for phone features they never used or could get cheaper elsewhere. The comparison sites that were supposed to help were mostly thinly disguised ads for whoever paid the most. So I built the opposite: honest, hands-on breakdowns of what each system costs, what it does well, and who it is actually right for.

Why you can trust these reviews. I am not a single vendor's sales desk. I test the products, I publish the real pricing including the tiers providers bury, and when a provider is the wrong fit for your situation I say so. The goal is to get you to the right phone system for the least money, full stop.

How I review

Every comparison and review on this site follows the same process: I create a real account where possible, run the core workflows a business actually uses (calling, routing, video, mobile, admin), price out the plans for a few common team sizes, and dig into the contract terms and the fees that do not show up on the pricing page. You can read the full method on the how we test page.

Head-to-head comparisons

By Jacob Morgan

Every one of these breaks down real per-tier pricing, what each plan gates behind an upgrade, and who each provider actually fits.